We strive to provide you with high-quality courses that will enhance your learning experience. Please take a moment to read our Returns & Refunds Policy.
- Refund Eligibility: We offer refunds only under specific conditions:
- If you have not accessed or downloaded any course material, you are eligible for a refund within 7 days of purchase.
- Once you have accessed or downloaded any course material, we do not offer refunds.
- How to Request a Refund: To request a refund, please follow these steps:
- Contact our customer support team on [email protected] within the refund eligibility period.
- Provide your order details and specify the reason for your refund request.
- Our team will review your request and respond within 7 business days.
- Processing of Refunds: If your refund request meets the eligibility criteria mentioned above, we will process the refund as follows:
- If payment was made using a credit card or debit card, the refunded amount will be credited back to the original payment method used at the time of purchase.
- If payment was made through an online wallet or other alternative payment methods, we will coordinate with you to arrange an appropriate refund method.
- Exceptions to Refund Policy: Please note that certain circumstances may limit or exclude refunds even if they fall within the specified timeframe mentioned above. These circumstances include but are not limited to cases where there is evidence of misuse or violation of our Terms and Conditions by the student.
- Course Access Suspension: In cases where refunds are issued due to non-accessed/downloaded course material within 7 days of purchase, access to all associated course content will be permanently suspended upon processing the refund. This ensures fair use policy adherence and prevents unauthorized distribution.
- Modification/Discontinuation of Courses: We reserve the right to modify, update, or discontinue any course at our discretion. In such cases, if you have already purchased the course, you will still be eligible for access to the modified or updated version of the course.
Please note that our Returns & Refunds Policy is subject to change without prior notice. It is your responsibility to review and familiarize yourself with the policy before making a purchase. If you have any further questions or require assistance regarding our Returns & Refunds Policy, please contact our customer support team. We are here to help!
-The Learning Key